Airbnb and short let cleaning in London

A short let changeover happens in a furnished, stocked home with a guest due later the same day or soon after. The job is to clear every sign of the last stay and put the place back exactly as the next guest saw it when they booked. That makes it a different job from a regular home clean or an end of tenancy clean, where nobody is arriving with a suitcase that afternoon.

Working to your checkout and check-in times

You set the window. It runs from the checkout time on your listing to the check-in time of the next booking, and the visit goes into that gap. When you ask for a quote, give us both times and a rough idea of how many changeovers you expect in a month.

Teams work from 6am to 10pm, seven days a week, which helps when a guest leaves early or the next one arrives late. One-off and short-notice changeovers are taken when a team is free. There is no set turnaround time on this page because the right time depends on your property and your calendar. If a same-day changeover looks tight, say so when you book and you'll get a straight answer about whether it fits.

Linen and bed making

Bed making is included if you need it. Beds are stripped and remade with the clean sets you keep at the property, then dressed the way your listing shows: pillows, cushions, throws and folded towels. Used linen is bagged and left where you tell us.

Washing linen away from the property isn't part of the service. If your calendar has back-to-back stays, keep at least one spare set per bed on site, or arrange a linen hire or laundry service and tell us when their deliveries arrive so the clean sets are there before the beds are made.

Putting the flat back to match the listing

Guests compare what they find with the photos they booked from. Send us the listing link or the photos, and they become part of the checklist for your property. Every property has its own checklist, covering where the chairs go, how the sofa is dressed, what sits on the kitchen counter and how the towels are laid out in the bathroom.

The kitchen and bathroom are cleaned and sanitised, the bins emptied, surfaces dusted and floors vacuumed and mopped. Anything the last guest moved is put back. Food and forgotten belongings are cleared or set aside according to your instructions.

What to tell us before the first changeover

A short written brief from you saves a phone call in the middle of a visit. These are the details that matter:

• Access: the key safe code, smart lock, concierge or building fob, and where to park or unload if the building has rules.
• Linen: how many sets per bed, where they're stored, and how you like the beds dressed.
• Consumables: where toilet roll, soap, bin bags, washing up liquid and any welcome items are kept, and how many of each to put out.
• Problems: who to message if something is broken, missing or left behind.
• Products: cleaning products and equipment come with the team. If you want a particular product used, or one avoided because of guest sensitivities, tell us.

The people doing the work

The cleaners are trained, experienced, DBS checked and insured. Wherever we can, the same cleaners go back to the same property, so the person making up your beds already knows where the spare duvet lives.

Patrick Capper, an Airbnb host, put it this way:

"Crystal clear cleans look after our Airbnb regularly, and the consistency is outstanding. The space is always spotless, guest-ready, and maintained to a high standard. Their reliability and flexibility have made hosting far easier."

London's 90-night rule for short lets

If you let an entire home in London, there is a legal limit worth knowing before you plan a year of changeovers. The Greater London Authority states that, unless planning permission is obtained, Londoners can rent their property short term for a maximum of 90 nights in a calendar year. The rule comes from section 44 of the Deregulation Act 2015, which also requires council tax to be paid on the premises for the nights to count under the exemption.

Going past 90 nights without permission counts as a material change of use. The GLA page linked in the facts on this page sets out when you need planning permission. Counting the nights is the host's responsibility, and the changeover itself is cleaned the same way whatever your calendar looks like.

If a property comes off the short-let calendar and goes onto an assured periodic tenancy instead, the handover is a different job with different rules: our landlord cleaning service covers the turnaround between tenants, and the guide to what the Renters' Rights Act changed covers the timetable it now runs to. Where a let has run for a long time without a reset, a deep clean is the better starting point.

Getting a price

To get a free quote, send the number of rooms, how often you need changeovers and your postcode through the form on the contact page. You'll get a written price back.